04 · Operations
Workflow from onboarding to invoice
Tap each stage. This is the planned operating design, not a description of current operations.
Stage 1 of 5
Onboard
Client discovery → SOP capture → access provisioning with least-privilege accounts and NDA.
QA target
≥ 95% scorecard accuracy (target, unproven)
Data security
MFA, password vault, no local file storage policy
Supervision ratio
1 supervisor : ~10 VAs (assumption)